Returns, Refund & Shipping Policies

Refunds on Orders Placed

All orders can be canceled for a full refund up to 7 days after the order is placed.

After 7 days there is a $100 restocking fee for materials that have already been purchased for your order.

There are no refunds after 7 days for custom orders.

Returning of Goods

If you are dissatisfied with your flag for any reason,

  • Contact us by either email us at, within 7 days of delivery. If beyond 7 days, we will not refund your purchase.

  • You will need to ship your flag back to us at your own expense, and we must receive it within 15 days of your initial request for a refund.

  • Once we receive your flag, we will send you a full refund.

  • There are NO RETURNS for Custom Orders.

  • If you have any questions about our Returns and Refunds Policy, please contact us by e-mail


We charge by USPS standard and priority rates. If you need a RUSH on an order, please contact us directly at